
How We Can Help
We will respectfully clear your family member’s home, collating items into different groups, and distribute them to family members locally or interstate
We will help you to identify sentimental or valuable items in the home that you will want to keep. Nothing will be removed without your confirmation (unless you would like us to work alone)
For items you have decided you are not keeping, we will sell them through our marketing channels that will achieve the best financial return for you. We donate any items that are not cost-effective to sell
If the property is being sold, we will undertake a deep clean, any maintenance issues required, paint, landscaping and gardening, and renovate entire rooms if required

How our home clearance works
- Initial consultation about your family member’s estate, to familiarise ourselves with your situation and requirements.
- Develop a customised service outline and extensive plan, and send the quote to you.
- Clear the property, selling cost-effective items, and donating or disposing of the rest of the household items.
- Provide a breakdown of sales, and transfer the final funds to you after a 3 month period.

Essential home clearance tips
Clearing a house of all its belongings is a daunting project, and can feel incredibly overwhelming. But with the right knowledge, processes, and equipment, it becomes manageable.
Here are our essential house clearing tips, which can help you to efficiently and respectfully clear your family member’s home.
- Make a plan if you need to—generally, it is efficient to work through a single room at a time, until the house is cleared. But if you think it’s necessary, make yourself a plan that outlines the order of rooms, when you will complete them, and how much time you will allow yourself each week.
- Create a sorting system—your sorting system should have four piles: keep, sell, donate, or throw away. For items being sold, try to make sure they are cost-effective to sell. For items being donated, make sure they’re in good condition. Once the items are sorted, pair similar items within their respective groups (e.g. in the “selling” group, group electronics). This can speed things up when you’re deciding which selling channel to use for your different item types.
- Don’t keep anything that won’t be used—this seems obvious, but unless it is sentimental, don’t keep something that won’t be used again. It will probably end up cluttering up your house or a family member’s house, when it could be useful to someone who buys it from a charity shop or donated.
- To identify sentimental items, use the KonMari method—for some items, it’s tough to know if they are truly sentimental. The KonMari method can help with this.
- Sleep on it—if you are struggling to decide what to do with certain items, a good night’s sleep can help.

We make home clearance manageable for you
Alleviate the stress of clearing your family members home with our support and qualified staff to get the job done efficiently and effectively from start to finish.
For household assets that are being sold, we will get you the best financial return in today’s market though our channel of professional retailers and buyers on our extensive database.
We will donate items from the home that are no longer required, with a chance of them being useful and appreciated again to those in the local community.
Offer compassion and respect for your family member’s belongings
Manage the entire decluttering project for you, to make the moving process easier
Provide you with a flexible home clearance service that suits your exact needs and requirements
Safely remove and dispose of hazardous items such as chemicals, metal, and corrosive material
If the house is being sold, we will complete maintenance and renovation tasks to prepare it for the sales market
Quickly restore your family member’s property to an excellent condition

Best channel for selling household items
After clearing your family member’s property, you will likely have a number of items from the property that you wish to sell. This can include furniture, antiques, art, jewellery, collections and a number of other household items. Let us handle the logistics of this for you.
We get all artwork professionally valued. We will decide which is the best platform to sell your items, which means you can get the best financial return in today’s second-hand market.
How to sort paperwork
If you’re fortunate, your elderly loved one had all their paperwork neatly organised. When clearing your parent’s house, you might discover important documents filed away in drawers and filing cabinets, hidden in boxes under the bed, or saved as files on the computer. Here’s what to do with each:
- Birth certificates and passports—Keep.
- Recent bank statements—Keep. Carefully read all bank statements, and if you have financial accounts or bills to settle, get copies of your loved one’s death certificate to use for quick reference.
- Homeowner’s Insurance Policy—Keep the homeowner’s insurance policy effective until the day the home closes or sells.
- Medical and pharmacy bills—Keep.
- Will—Look for updated versions.
- Life Insurance Policy—Keep.
- Letters from friends—You may want to write to your elderly loved one’s friends to inform them of the news.
- Poems and letters written by the deceased—These writings can later bring you comfort.
- Bill receipts—Contact creditors. Notify credit reporting agencies to freeze any new charges or requests for credit.
- Stocks and bond certificates—Keep.


When to use our house clearance services
If your family member is downsizing to a smaller home, our home clearance service will make things easier for you
If you have made the difficult decision to move your parent into long term care, our decluttering services can assist you and reduce your stress
If your family member has passed away, we can quickly clear, clean, and renovate their property to prepare it for the sales market
Home Clearance FAQs
Whether you’re downsizing your home for retirement, or helping your mum or dad move into a smaller home, you have a huge project in front of you. Here are our most helpful tips when it comes to downsizing for seniors.
The cost of our property clearance depends on your situation, with the size of the home and the number of belongings contributing to the final cost. However in our experience, we find that approximately 0.5% to 2% of the property’s value will cover the cost of its complete clearance. This includes clearing the property, completing maintenance, deep cleaning, home renovation, and more.
If you would like unwanted items to be taken care of, we will arrange for their sale, donation, or disposal, depending on which best suits the item. If we find any items of significant financial value (such as jewellery or cash) we will return them to you.
We recommend only removing items of sentimental value, as these are best identified by you and your family. For everything else, we have the experience, expertise, and equipment to clear the property quickly, and to know which items are cost-effective to sell.
It can be tough getting everyone to agree on how to manage your family member’s home. To help with this, we provide a detailed plan for you, outlining our services in full. You can tailor this plan according to your family’s needs, which often helps to get things moving.
As power of attorney, it is your responsibility to record how the property is managed, particularly the possessions inside. After clearing homes for a number of years, we have developed a clear record keeping process that includes a full inventory of the estate’s assets, and any costs of preparing the property for sale.

